Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
Effective Date: 5/12/2026
1. Purpose and Scope
1.1. This Admissions, Eligibility & Technology Requirements Policy (the “Policy”) governs admission standards, learner eligibility, enrollment readiness, technology requirements, learning system access, and related participation requirements for programs offered by Health and Psychiatrists Consultants LLC, a Florida limited liability company doing business as Health & Institute (the “Company,” “Institute,” “we,” “us,” or “our”).
1.2. The Institute’s principal place of business and contact details for purposes of this Policy are:
Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
3919 Tampa Road
Oldsmar, Florida 34677, USA
Phone: +1 (321) 233-1516
Email: [email protected]
1.3. This Policy applies to all applicants, prospective learners, enrolled learners, sponsored learners, institutional cohort participants, partner-referred applicants, and users seeking access to any program, course, certificate, learning pathway, assessment, orientation, or educational service provided by or through the Institute.
1.4. This Policy shall be read together with the Institute’s Terms and Conditions, Privacy Policy, Cookie Policy, Disclaimer Page, Accessibility Statement, Data Security & Compliance Page, Tuition and Refund Policy, Student Code of Conduct, Academic Integrity Policy, and any program-specific admission requirements or enrollment agreements.
2. Nature of Programs and Admission Context
2.1. The Institute provides virtual education, professional training, certificate-oriented learning, workforce-readiness instruction, and healthcare-adjacent education designed for learners pursuing administrative, operational, documentation, coordination, billing, virtual support, allied health support, and professional systems roles.
2.2. The Institute may offer programs through self-paced, asynchronous, cohort-based, instructor-supported, intensive, blended, or LMS-based delivery models. The Institute may use learning management systems, digital modules, assessments, videos, downloadable resources, simulations, quizzes, completion tracking, and certificate issuance workflows.
2.3. Admission to a program does not constitute admission to a university, degree program, government-approved licensing program, state-regulated clinical program, immigration pathway, employment program, or guaranteed placement pathway unless expressly stated in a separate written agreement.
2.4. Program admission and enrollment are intended solely to provide access to Institute-defined educational content and related learning services, subject to the learner’s compliance with this Policy and other applicable Institute rules.
3. General Eligibility Requirements
3.1. Applicants must provide complete, accurate, current, and truthful information during inquiry, application, enrollment, payment, onboarding, and course participation.
3.2. Unless otherwise permitted by the Institute in writing, applicants must be at least eighteen (18) years of age at the time of enrollment. Where a minor is permitted to participate, the Institute may require parent or guardian consent and may impose additional documentation, communication, privacy, and access requirements.
3.3. Applicants must have the legal capacity to enter into binding agreements or must participate through a legally authorized parent, guardian, institution, employer, or sponsor.
3.4. Applicants must be able to communicate through the Institute’s approved communication channels, maintain access to a valid email address, receive Institute notices, and comply with instructions issued through the website, LMS, email, SMS, student portal, or other approved systems.
3.5. The Institute may deny, defer, suspend, or withdraw admission where an applicant fails to satisfy eligibility requirements, submits incomplete or inaccurate information, fails to verify identity, fails to pay required fees, violates Institute policy, misrepresents qualifications, or is otherwise determined unsuitable for the program.
4. Program-Specific Eligibility
4.1. Certain programs may require prior education, professional background, healthcare familiarity, language ability, technical readiness, documentation ability, typing proficiency, scheduling familiarity, computer literacy, or other program-specific qualifications.
4.2. Programs related to healthcare operations, virtual medical assistance, medical scheduling, scribing, billing, patient care coordination, assisted living, nursing home administration, HIPAA training, or similar topics may require learners to possess sufficient maturity, professional judgment, confidentiality awareness, and baseline communication ability to understand healthcare-adjacent responsibilities.
4.3. The Institute may establish additional prerequisites for advanced, specialized, institutional, sponsored, or partner-linked programs. Such requirements may include prior coursework, prior work experience, English proficiency, completion of baseline screening, technical readiness, or partner-specific eligibility.
4.4. Meeting general eligibility requirements does not guarantee admission into every program. The Institute may apply different eligibility requirements by course, cohort, level, sponsor, institutional partner, or learner pathway.
5. Educational Background and Professional Readiness
5.1. Applicants may be required to disclose educational background, employment history, professional experience, prior healthcare exposure, certifications, language ability, or relevant skills to determine program suitability.
5.2. The Institute may rely on applicant-submitted information for admission review and program matching. The Institute is not obligated to independently verify every statement unless verification is required by Institute policy, institutional partner requirements, or applicable law.
5.3. The Institute reserves the right to request supporting documents, including resumes, transcripts, certificates, identification documents, professional references, experience letters, or other evidence relevant to admission or eligibility.
5.4. Submission of documents does not guarantee acceptance, certificate issuance, partner referral, employment eligibility, or placement consideration.
6. English Language and Communication Readiness
6.1. Because many Institute programs are designed for U.S.-aligned healthcare, administrative, operational, or professional support environments, applicants may be expected to possess sufficient English language ability to understand course content, complete assessments, communicate professionally, follow instructions, and participate in written or spoken training activities.
6.2. The Institute may assess or require evidence of English communication readiness where appropriate. Such assessment may include written responses, interviews, self-declarations, language screening, LMS-based assessment, or partner pathway evaluation.
6.3. The Institute may deny, defer, or condition admission where the applicant’s language readiness is insufficient for the selected program.
6.4. Any language screening conducted by the Institute is internal unless otherwise stated. It does not constitute IELTS, TOEFL, CEFR certification, academic language qualification, immigration language proof, or third-party language credential.
7. Identity Verification and Accuracy of Information
7.1. The Institute may require identity verification to protect academic integrity, prevent fraud, validate certificates, support sponsored-seat rules, and maintain accurate student records.
7.2. Identity verification may include review of submitted identification documents, confirmation of contact details, video introduction, account verification, live interview, institutional verification, sponsor confirmation, or other reasonable methods.
7.3. Applicants and learners shall not impersonate another person, submit false identity information, use another person’s credentials, allow another person to complete coursework on their behalf, or misrepresent eligibility.
7.4. The Institute may suspend access, reject admission, revoke certificates, terminate enrollment, or report misconduct if identity fraud, impersonation, credential sharing, or material misrepresentation is discovered.
8. Geographic Eligibility and International Learners
8.1. The Institute may accept learners from multiple jurisdictions, subject to applicable law, program availability, payment availability, technology access, export controls, sanctions restrictions, institutional requirements, and administrative feasibility.
8.2. International learners are responsible for ensuring that participation in Institute programs is lawful in their jurisdiction and suitable for their academic, professional, regulatory, employment, immigration, and licensing objectives.
8.3. Enrollment in an Institute program does not provide visa sponsorship, immigration status, work authorization, professional licensure, recognition by a foreign regulator, or eligibility to work in the United States.
8.4. The Institute may restrict access to certain programs or pathways based on jurisdictional, regulatory, payment, platform, language, partner, or compliance limitations.
9. Sponsored Access, Partner-Referred Learners, and Health & Virtuals Pathways
9.1. The Institute may offer free, sponsored, discounted, institutional, or partner-referred access to certain learners based on eligibility, cohort availability, sponsor rules, institutional agreements, or pathway requirements.
9.2. Sponsored access or partner-referred admission may be subject to additional requirements, including application review, baseline screening, identity verification, attendance, assessment completion, professional conduct, partner eligibility, and continued compliance with Institute policies.
9.3. Enrollment through a partner pathway, including any pathway connected to Health & Virtuals or another affiliated entity, does not guarantee employment, interview selection, placement, compensation, client assignment, contractor engagement, or acceptance into any workforce platform.
9.4. Sponsored or free access may be revoked if the learner fails to comply with program requirements, misuses access, fails to participate, violates academic integrity rules, submits false information, or no longer satisfies eligibility criteria.
10. Admission Review and Acceptance
10.1. The Institute may review applications using academic, administrative, technical, programmatic, partner-specific, and operational criteria.
10.2. Admission decisions may consider program fit, eligibility, available seats, application completeness, technical readiness, language readiness, payment status, sponsor approval, prior conduct, and compliance with Institute procedures.
10.3. The Institute reserves sole discretion over admission decisions unless a separate written agreement provides otherwise.
10.4. The Institute is not obligated to provide detailed reasons for denial, deferral, waitlisting, suspension, or withdrawal of admission, except where required by applicable law or written policy.
11. Conditional Admission
11.1. The Institute may grant conditional admission where an applicant must satisfy additional requirements before full enrollment, course access, assessment access, certificate eligibility, or partner pathway consideration.
11.2. Conditional requirements may include document submission, payment completion, technology readiness confirmation, language screening, completion of orientation, baseline assessment, identity verification, signed acknowledgment forms, or administrative approval.
11.3. Failure to satisfy conditional requirements may result in denial, suspension, withdrawal, or expiration of admission.
12. Technology Requirements
12.1. Because Institute programs are delivered digitally, learners are responsible for maintaining adequate technology to access course materials, LMS content, assessments, communications, and student services.
12.2. Unless otherwise stated in program-specific instructions, learners should maintain access to a reliable desktop computer or laptop, stable internet connection, updated web browser, working email account, PDF reader, audio output, microphone, camera where required, and standard productivity tools necessary to complete coursework.
12.3. Mobile devices may not be sufficient for all course activities, assessments, uploads, video assignments, LMS functions, or document-based tasks. The Institute may require desktop or laptop access for certain programs or assessments.
12.4. Learners are responsible for device compatibility, browser updates, malware protection, account security, internet reliability, file access, document upload capability, and sufficient technical skill to navigate online learning.
13. LMS Access and Learner Responsibilities
13.1. The Institute may provide access to course materials through a learning management system or other education technology platform. An LMS may be used to upload course materials, assign learning content, track learner progress, issue certificates, generate reports, and support compliance or training administration. iSpring describes LMS functionality as including course assignment, learner progress tracking, reporting, and certificate workflows. (iSpring LMS)
13.2. Learners are responsible for using LMS access only for authorized educational purposes and must not share login credentials, permit unauthorized access, copy protected content, interfere with LMS operations, or attempt to bypass technical controls.
13.3. Learners must regularly check the LMS, email, and other designated communication channels for course instructions, deadlines, updates, assessments, and administrative notices.
13.4. Failure to log in, check communications, complete assigned modules, or follow LMS instructions shall not excuse missed deadlines, incomplete coursework, or failure to satisfy certificate requirements.
14. Internet, Device, and System Failures
14.1. Learners are responsible for ensuring that their own internet connection, device, browser, software, and learning environment are suitable for participation.
14.2. The Institute is not responsible for learner-side technical failures, including internet outages, device malfunction, power failure, browser incompatibility, email filtering, storage limitations, file upload errors, malware infection, lost credentials, or use of unsupported devices.
14.3. Learners experiencing technical issues must report them promptly using Institute-approved support channels. The Institute may, at its discretion, provide reasonable technical guidance, but it does not guarantee resolution of learner-side technical limitations.
14.4. Technical issues reported after deadlines, after assessment submission, or after course access expiration may not entitle the learner to extensions, retakes, refunds, certificate issuance, or reopened access.
15. Required Software, Files, and Digital Skills
15.1. Learners may be required to access PDFs, videos, slide decks, documents, spreadsheets, quizzes, forms, uploaded assignments, discussion tools, or other digital learning resources.
15.2. Learners are responsible for possessing baseline digital skills sufficient to open files, upload documents, use email, join virtual meetings where applicable, navigate the LMS, manage passwords, complete online assessments, and follow digital instructions.
15.3. The Institute may provide basic guidance but is not obligated to provide individualized technical training outside the scope of the enrolled program.
15.4. Where a program requires specific software, browser, device, or file format, failure to comply may affect course participation, assessment completion, or certificate eligibility.
16. Accessibility and Accommodation
16.1. Learners requiring accessibility support or reasonable accommodation due to disability should contact the Institute using the contact information provided below.
16.2. The Institute will make commercially reasonable efforts to provide accessible alternatives or reasonable accommodations where required by applicable law and feasible within the structure of the program.
16.3. Accommodation requests should be made as early as possible, especially where the request relates to assessments, deadlines, multimedia content, LMS navigation, document formats, or course participation.
16.4. Accessibility accommodations do not waive academic standards, completion requirements, assessment integrity rules, payment obligations, conduct rules, or certificate criteria.
17. Healthcare-Adjacent Training Eligibility and Limitations
17.1. Some programs may relate to healthcare operations, documentation, scheduling, billing, scribing, patient coordination, HIPAA compliance, assisted living, nursing home administration, allied health support, or other healthcare-adjacent areas.
17.2. Admission to such programs does not require or confer clinical licensure unless expressly stated in a program-specific requirement.
17.3. Learners who already hold professional licenses remain responsible for complying with their own scope-of-practice rules, continuing education requirements, regulatory obligations, and professional standards.
17.4. Learners who do not hold professional licenses must not represent that enrollment or completion authorizes them to perform regulated clinical functions.
17.5. HIPAA training and compliance education may help learners understand privacy and security concepts, but HIPAA compliance in actual workplaces depends on organizational policies, safeguards, supervision, systems, and lawful operational implementation. HHS provides HIPAA training materials explaining that HIPAA Privacy, Security, and Breach Notification Rules are part of healthcare privacy and security obligations. (HHS.gov)
18. Prohibited Admission and Enrollment Conduct
18.1. Applicants and learners shall not engage in fraud, misrepresentation, impersonation, credential falsification, document alteration, payment fraud, unauthorized account access, academic misconduct, harassment, abuse of staff, misuse of Institute systems, or unauthorized sharing of course access.
18.2. The Institute may deny admission, terminate enrollment, suspend access, withhold certificates, revoke certificates, or take other administrative action where prohibited conduct is discovered.
18.3. The Institute may report unlawful conduct, fraud, security threats, or serious misconduct to appropriate authorities, partners, payment processors, or affected parties where permitted or required by law.
19. Changes to Admission or Technology Requirements
19.1. The Institute may update admission standards, eligibility rules, technology requirements, program prerequisites, LMS requirements, supported platforms, assessment requirements, and documentation requirements at any time.
19.2. Updated requirements may apply to future applicants, future cohorts, new enrollments, sponsored pathways, or continuing learners where necessary for compliance, academic integrity, security, platform changes, or program quality.
19.3. Continued use of the Platform, continued enrollment, or continued access to learning systems after updates constitutes acknowledgement of the revised requirements.
20. No Guarantee of Admission, Completion, Certification, or Placement
20.1. Submission of an inquiry, application, payment, registration form, or enrollment request does not guarantee admission, continued enrollment, certificate eligibility, course completion, partner referral, interview selection, job placement, employment, compensation, or acceptance into any affiliated or third-party platform.
20.2. Admission does not guarantee successful completion. Completion does not guarantee certificate issuance unless all requirements are satisfied. Certificate issuance does not guarantee employment, licensure, regulatory approval, immigration eligibility, or third-party recognition.
21. Relationship to Other Policies
21.1. This Policy supplements the Institute’s Terms and Conditions, Disclaimer Page, Tuition and Refund Policy, Privacy Policy, Cookie Policy, Accessibility Statement, Data Security & Compliance Page, Student Code of Conduct, Academic Integrity Policy, and any program-specific rules.
21.2. In the event of conflict between this Policy and a separately executed written agreement signed by an authorized representative of the Institute, the written agreement shall control solely with respect to its subject matter.
22. Contact Information
For admissions, eligibility, technology requirements, accessibility, or policy-related inquiries:
Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
3919 Tampa Road
Oldsmar, Florida 34677, USA
Phone: +1 (321) 233-1516
Email: [email protected]