Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
Effective Date: 5/12/2026
1. Commitment to Accessibility
1.1. Health and Psychiatrists Consultants LLC, a Florida limited liability company doing business as Health & Institute (the “Company,” “Institute,” “we,” “us,” or “our”), is committed to providing an accessible, inclusive, and usable digital learning environment for all users, including individuals with disabilities.
1.2. The Institute’s principal place of business and contact details for purposes of this Accessibility Statement are:
Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
3919 Tampa Road
Oldsmar, Florida 34677, USA
Phone: +1 (321) 233-1516
Email: [email protected]
1.3. The Institute recognizes that access to education, professional training, workforce-readiness pathways, admissions information, course materials, assessments, certificates, and institutional communications should be made available in a manner that reasonably supports individuals with disabilities.
1.4. This Accessibility Statement applies to the website located at https://healthandinstitute.com (the “Platform”), including public website pages, program pages, admissions forms, tuition information, course-related interfaces, learning access points, student communications, institutional inquiry forms, and related digital services controlled by the Institute.
2. Legal and Standards Framework
2.1. The Institute endeavors to operate the Platform in a manner consistent with applicable accessibility laws and recognized accessibility standards, including the Americans with Disabilities Act (“ADA”), where applicable.
2.2. The U.S. Department of Justice states that businesses open to the public must provide people with disabilities equal access to their goods, services, facilities, privileges, advantages, or accommodations, including services offered online. (ADA.gov)
2.3. The Institute uses the Web Content Accessibility Guidelines (“WCAG”) 2.1, Level AA as its general accessibility reference standard for digital content, where reasonably applicable. WCAG 2.1 contains recommendations for making web content more accessible to people with disabilities, including users with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. (W3C)
2.4. WCAG is organized around four core accessibility principles requiring digital content to be perceivable, operable, understandable, and robust. (W3C) The Institute endeavors to align its digital accessibility practices with these principles to the extent commercially reasonable and technically feasible.
2.5. Nothing in this Accessibility Statement shall be construed as a representation that every page, file, video, document, third-party tool, learning module, assessment item, or LMS interface is fully conformant at all times. Accessibility is an ongoing process requiring periodic review, remediation, and improvement.
3. Scope of Accessibility Commitment
3.1. This Accessibility Statement applies to digital content and interfaces controlled by the Institute, including website pages, program descriptions, inquiry forms, admissions forms, course access points, tuition pages, certificate-related pages, student support communications, institutional prospectus forms, and digital documents made available through the Platform.
3.2. The Institute further endeavors to support accessibility across its virtual learning ecosystem, including course materials, instructional resources, LMS navigation, assessments, downloadable documents, multimedia content, and digital student services, to the extent such materials and systems are within the Institute’s control.
3.3. Where the Institute relies on third-party platforms, such as learning management systems, payment processors, embedded tools, video systems, analytics providers, or communication platforms, accessibility may depend partly on third-party design, configuration, and technical limitations.
3.4. The Institute will make commercially reasonable efforts to select and configure digital tools that support accessibility; however, the Institute does not control all third-party source code, platform design, vendor interfaces, plug-ins, embedded content, or external websites.
4. Digital Accessibility Measures
4.1. The Institute undertakes commercially reasonable efforts to support accessibility for individuals with disabilities, including users who rely on screen readers, keyboard navigation, magnification tools, speech recognition software, alternative input devices, captions, transcripts, accessible documents, or other assistive technologies.
4.2. Accessibility measures may include semantic page structure, descriptive headings, keyboard-operable navigation, meaningful link text, sufficient color contrast, readable typography, scalable text, alternative text for meaningful images, accessible form labels, error identification, consistent navigation, and compatibility with commonly used assistive technologies.
4.3. The Institute endeavors to ensure that users are able to perceive content, navigate core interfaces, understand instructions, complete forms, and access essential information without unnecessary barriers.
4.4. The Institute may periodically review website templates, forms, course pages, user flows, and documents to identify and address accessibility barriers.
5. Accessibility of Admissions, Enrollment, and Inquiry Forms
5.1. Because the Platform may include admissions forms, student inquiry forms, institutional inquiry forms, tuition-related forms, and program request forms, the Institute endeavors to ensure that such forms are reasonably accessible.
5.2. Accessible form practices may include descriptive field labels, keyboard navigation, readable instructions, clear validation messages, logical tab order, programmatically associated form controls, and reasonable alternatives for users unable to complete a form through the website.
5.3. If a user is unable to complete an online form because of a disability, the Institute will make commercially reasonable efforts to provide an alternative method of submission, which may include assistance by telephone, email, or other reasonable communication methods.
6. Accessibility of Learning Management Systems and Course Access
6.1. The Institute may deliver educational programs through third-party learning management systems, digital course platforms, video tools, communication platforms, assessment tools, and related systems.
6.2. Where the Institute controls or configures LMS content, the Institute endeavors to make course navigation, instructional resources, completion requirements, assessments, and student support materials reasonably accessible.
6.3. Where accessibility limitations arise from third-party LMS architecture, vendor-controlled interfaces, plug-ins, embedded content, or student-side technical configurations, the Institute will make commercially reasonable efforts to provide alternative access or reasonable accommodations where feasible.
6.4. The Institute does not guarantee that every third-party LMS feature, browser extension, plug-in, external tool, or vendor-controlled interface will be fully accessible at all times.
7. Accessibility of Course Materials and Educational Content
7.1. The Institute endeavors to make course materials reasonably accessible, including written materials, slide decks, downloadable documents, instructional pages, learning resources, assessment instructions, and certificate-related materials.
7.2. Where course materials include non-text content, the Institute may provide alternative text, captions, transcripts, descriptions, accessible document formats, or other alternatives where reasonably feasible and appropriate.
7.3. Where legacy documents, third-party materials, archived resources, externally sourced content, or instructor-provided materials are not fully accessible, the Institute may provide an accessible alternative upon reasonable request, subject to feasibility, licensing limitations, academic integrity, and technical constraints.
7.4. The Institute reserves the right to provide reasonable alternative access rather than modifying the original format where doing so provides substantially equivalent access to the relevant educational content.
8. Multimedia, Audio, Video, Captions, and Transcripts
8.1. Where the Institute provides video, audio, webinars, orientation materials, demonstrations, or recorded instruction, the Institute endeavors to support accessibility through captions, transcripts, summaries, alternative formats, or other appropriate methods where reasonably feasible.
8.2. Captions, transcripts, or alternative formats may not be immediately available for all live, third-party, legacy, or externally hosted content. Where a learner requires such support due to a disability, the learner should submit an accessibility request using the contact information provided in this Statement.
8.3. The Institute may prioritize remediation based on course relevance, learner need, program requirements, feasibility, and legal obligations.
9. Accessibility of Assessments and Academic Integrity
9.1. The Institute recognizes that assessments, quizzes, assignments, simulations, and completion requirements may require reasonable accessibility considerations.
9.2. Where a student with a disability requires reasonable accommodations for an assessment, the student must submit a request in accordance with the Institute’s accessibility request process.
9.3. Reasonable accommodations may include extended time, alternative format materials, accessible instructions, modified delivery methods, or other appropriate adjustments, provided such accommodations do not fundamentally alter the nature of the program, compromise essential learning objectives, undermine academic integrity, or create an undue burden.
9.4. The Institute may request reasonable documentation sufficient to evaluate accommodation requests, subject to applicable law and privacy obligations.
9.5. Accessibility accommodations do not waive academic standards, assessment requirements, program completion criteria, professional conduct requirements, or academic integrity obligations.
10. Reasonable Accommodations
10.1. The Institute is committed to providing reasonable accommodations to qualified individuals with disabilities where required by applicable law and where such accommodations are necessary to provide meaningful access to Institute services.
10.2. Reasonable accommodations may relate to digital access, alternative formats, assessment delivery, communication methods, course access, admissions processes, or student support services.
10.3. The Institute is not required to provide accommodations that would fundamentally alter the nature of a program or service, impose an undue burden, compromise academic integrity, create a direct threat, or require measures not required by applicable law.
10.4. Accommodation requests are evaluated on an individualized basis.
11. Effective Communication and Auxiliary Aids
11.1. The Institute endeavors to communicate effectively with individuals with disabilities and to provide appropriate auxiliary aids or services where necessary and reasonably feasible.
11.2. Auxiliary aids or alternative access measures may include accessible electronic documents, written communication, telephone assistance, email support, captioned content, transcripts, readable instructions, screen-reader-compatible materials, or alternative submission procedures.
11.3. The U.S. Department of Justice recognizes that businesses open to the public must provide appropriate communication aids and services where necessary to communicate effectively with people with disabilities. (ADA.gov)
12. Third-Party Content and External Platforms
12.1. The Platform may contain links to or integrations with third-party websites, learning platforms, payment processors, social media platforms, embedded videos, external forms, document viewers, plug-ins, or other external systems.
12.2. While the Institute may attempt to work with vendors that support accessibility, it does not control all third-party digital environments and cannot guarantee that third-party systems will meet WCAG, ADA, or other accessibility standards.
12.3. Users who encounter accessibility barriers in third-party systems used in connection with Institute services may contact the Institute, and the Institute will make commercially reasonable efforts to assist, provide alternative access, or escalate the issue to the relevant provider where appropriate.
12.4. The Institute disclaims responsibility for accessibility barriers arising from third-party systems, third-party content, user-side configurations, browser limitations, or assistive technology compatibility issues beyond the Institute’s reasonable control, except to the extent required by law.
13. User Technology and Assistive Technology Responsibilities
13.1. The accessibility of the Platform may depend partly on user-side technology, including the user’s browser, operating system, device, internet connection, assistive technology, settings, and software versions.
13.2. Users are responsible for maintaining updated browsers, compatible devices, and properly configured assistive technologies where reasonably necessary to access digital content.
13.3. The Institute does not guarantee compatibility with every assistive technology, device, browser, operating system, or user configuration.
14. Accessibility Request Process
14.1. Users who experience difficulty accessing the Platform, course materials, forms, assessments, student services, or Institute communications due to a disability may submit an accessibility request using the contact information provided below.
14.2. Requests should include, where possible, the user’s name, contact information, the specific page, course, form, document, feature, or service involved, a description of the accessibility barrier, the assistive technology or device being used, and the accommodation or alternative access requested.
14.3. The Institute will make commercially reasonable efforts to respond within a reasonable timeframe, investigate the reported barrier, and provide an appropriate response or alternative access where feasible.
14.4. Submission of an accessibility request does not guarantee that the requested accommodation will be granted exactly as requested. The Institute may propose an alternative accommodation that provides meaningful access.
15. Alternative Access
15.1. If a user is unable to access information or functionality on the Platform due to a disability, the Institute will make reasonable efforts to provide alternative access to the relevant information or service.
15.2. Alternative access may include assistance by telephone, email, accessible document formats, alternate submission methods, support staff assistance, modified communication procedures, or other measures deemed appropriate by the Institute.
15.3. Alternative access is intended to provide meaningful access and may differ from the exact digital interface originally offered.
16. Continuous Improvement and Monitoring
16.1. The Institute treats accessibility as an ongoing process rather than a one-time project.
16.2. The Institute may conduct periodic reviews, accessibility testing, user feedback evaluations, content remediation, vendor reviews, and technical updates to improve accessibility.
16.3. Accessibility standards, technology, web content, LMS features, browser behavior, and assistive technology compatibility may evolve over time. The Institute may update its accessibility practices accordingly.
16.4. The Institute does not warrant that the Platform or all related materials will be fully accessible at all times, but it remains committed to commercially reasonable improvement and responsive remediation.
17. Limitations and Disclaimers
17.1. To the fullest extent permitted by law, the Institute shall not be liable for temporary or unavoidable accessibility limitations caused by third-party platforms, user-side technology, assistive technology incompatibility, internet failures, vendor limitations, legacy documents, archived content, system updates, or circumstances beyond the Institute’s reasonable control.
17.2. Nothing in this Accessibility Statement is intended to limit rights that cannot be limited under applicable disability rights law.
17.3. The Institute’s efforts to improve accessibility shall not be construed as an admission that any specific barrier, feature, document, platform, or practice violates applicable law.
18. No Retaliation
18.1. The Institute will not retaliate against any individual for making an accessibility request, reporting an accessibility barrier, requesting accommodation, or exercising rights under applicable disability rights laws.
18.2. Users are expected to communicate accessibility concerns in good faith and to cooperate reasonably with the Institute’s review and accommodation process.
19. Changes to This Accessibility Statement
19.1. The Institute may update or modify this Accessibility Statement at any time.
19.2. Updated versions will be posted on the Platform and shall become effective upon posting unless otherwise stated.
19.3. Continued use of the Platform, continued enrollment, or continued participation in Institute services after updates constitutes acknowledgement of the revised Accessibility Statement.
20. Contact Information
For accessibility-related inquiries, accommodation requests, alternative access requests, or feedback:
Health & Institute
A DBA of Health and Psychiatrists Consultants LLC
3919 Tampa Road
Oldsmar, Florida 34677, USA
Phone: +1 (321) 233-1516
Email: [email protected]